Klarna Status

All Systems Operational

Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Onboarding Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Operations Operational

Europe Operational

North America Operational

Asia Pacific Operational

Support Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna App Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna Bank Account Operational

Europe Operational

Klarna Card Operational

Europe Operational

US Operational

Open Banking Operational

Europe Operational

North America Operational

Playground - Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Settlement API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

Klarna post-purchase API degradation

Resolved - This incident has been resolved.
Oct 3, 12:44 CEST

Investigating - An unknown number of consumers in Finland are currently getting refunded after initiating direct bank transfers using Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience
Oct 2, 10:01 CEST

Merchant onboarding system degradation

Resolved - This incident has been resolved.
Oct 3, 07:30 CEST

Investigating - We are currently experiencing issues with the merchant onboarding process in North America. We are working to restore the service as soon as possible. Thank you for your patience.
Oct 3, 06:01 CEST

Oct 2, 2024

Klarna App degradation

Resolved - This incident has been resolved.
Oct 2, 05:19 CEST

Update - We are continuing to work on a fix for this issue.
Oct 2, 04:59 CEST

Identified - The issue has been identified and a fix is being implemented.
Oct 2, 03:09 CEST

Investigating - We are currently experiencing issues with the Klarna App in North America and the Asia Pacific regions. We are working to restore the service as soon as possible. Thank you for your patience.
Oct 2, 02:32 CEST

Oct 1, 2024

Klarna purchase API partial outage

Resolved - Between 21:12 and 22:06 CEST, we experienced issues with the Klarna purchase API in the EU. The issue has been mitigated, and is no longer occurring.
Oct 1, 00:20 CEST

Update - We are continuing to investigate this issue.
Sep 30, 21:51 CEST

Investigating - We are currently experiencing issues with Klarna purchase API in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 30, 21:49 CEST

Sep 30, 2024

Sep 29, 2024

No incidents reported.

Sep 28, 2024

Merchant Operations degradation

Resolved - This incident has been resolved.
Sep 28, 07:12 CEST

Update - We are continuing to investigate this issue.
Sep 27, 16:12 CEST

Investigating - We are currently experiencing a degradation of Settlements Reports in Settlements App in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 27, 16:09 CEST

Sep 27, 2024

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 04:20 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:00 CEST

Update - CORRECTION: A planned maintenance will take place in the Europe region. During the maintenance there will be an impact to users attempting to login to the Klarna App. The duration of actual impact is expected to be 10 minutes in this maintenance window, but we cannot provide a more specific time. Other regions and services will not be impacted by this scheduled maintenance.
Sep 26, 22:04 CEST

Scheduled - A planned maintenance will take place in the Europe region. During the maintenance there will be an impact to users attempting to login to the Klarna App. The duration of actual impact is expected to be 10 minutes in this maintenance window, but we cannot provide a more specific time. Other regions and services will not be impacted by this scheduled maintenance.
Sep 26, 21:25 CEST

Sep 26, 2024

No incidents reported.

Sep 25, 2024

Maintenance - Klarna App

Completed - The scheduled maintenance has been completed.
Sep 25, 04:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 04:00 CEST

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.