All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Klarna purchase API degradation
Resolved - Every system is fully operational and the issue is now considered resolved
Nov 26, 10:58 CET
Monitoring - We will be monitoring the situation, currently all systems are operational.
Nov 25, 20:07 CET
Update - We are seeing recovery but we are still investigating the issue and will continue monitoring this issue closely.
Nov 25, 15:55 CET
Update - We are continuing to investigate this issue.
Nov 25, 15:29 CET
Update - Issue resurfaced - We are continuing to investigate this issue.
Nov 25, 15:26 CET
Update - Issue has been resolved. We are back to Normal.
Nov 25, 14:07 CET
Investigating - We have experienced issues with Klarna purchase API in EU. Traffic is back and we are closely monitoring the service before considering the issue fully mitigated. Thank you for your patience.
Nov 25, 14:02 CET
Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Klarna purchase API degradation
Resolved - This incident has been resolved.
Nov 19, 16:14 CET
Update - We are continuing to investigate this issue.
Nov 19, 16:01 CET
Investigating - We are previously experienced issues with KCO at 2:55pm for approximately ~30 minutes. Service is already restored.
Nov 19, 15:58 CET
Nov 18, 2024
Klarna purchase API degradation
Resolved - This incident has been resolved.
Nov 18, 18:07 CET
Investigating - We experienced issues with Klarna purchase API for the period 2024-11-18 17:01 - 17:16. The service is now restored. We apologize for any inconvenience during the time period.
Nov 18, 18:06 CET
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