All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023
BankID in Norway has low success rate
Resolved - This incident has been resolved.
Jun 5, 05:41 CEST
Investigating - Klarna App login and purchase authentication in Norway is degraded due to issues with BankID.
Jun 5, 02:55 CEST
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
BankID in Finland and Norway reports low success rate
Resolved - This incident has been resolved.
May 31, 05:54 CEST
Update - Klarna App login and purchase authentication in Finland and Norway is degraded due to a BankID outage.
May 31, 00:42 CEST
Investigating - Klarna App login and purchase authentication in Norway is degraded due to a BankID outage.
May 31, 00:36 CEST
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Klarna purchase API degradation in Sweden and Norway
Resolved - This incident has been resolved.
May 24, 17:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 14:35 CEST
Update - We have implemented a fix that mitigates some of the issue (this has been live since 09:23 CET) and we are still investigating the full root cause and resolution to the issue.

We have also found that the issue is affecting Norway as well as Sweden.
May 24, 12:38 CEST
Update - We are still seeing some issues and are continuing the investigation.
May 24, 09:54 CEST
Investigating - We have been experiencing a degradation of One Klarna (through Facebook and Instagram) since May 17th in Sweden and Norway. We have now restored the service. Thank you for your patience.
May 24, 09:48 CEST
May 23, 2023
Merchant Portal degradation
Resolved - This incident has been resolved.
May 23, 16:16 CEST
Investigating - We are currently experiencing issues with the Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.
May 23, 15:06 CEST
Settlement filtering in Merchant Portal degradation
Resolved - This incident has been resolved.
May 23, 10:46 CEST
Investigating - We are currently experiencing a degradation for settlement filtering in Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.
May 23, 10:10 CEST
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