Klarna Express Checkout iOS degradation
Update - Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.
Aug 07, 2026 - 15:40 CEST
Update - Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.
Aug 04, 2026 - 13:50 CEST
Update - Monitoring period continues to show improvement from earlier mitigations. Teams are actively deploying additional fixes and gradually enabling improvements for affected merchants, while continuing to work on full recovery and monitor impact.
Jul 31, 2026 - 15:40 CEST
Update - Monitoring period shows improvement, however teams continue working on full recovery actions and continue to monitor.
Jul 27, 2026 - 16:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 2026 - 10:40 CEST
Investigating - Some customers on iOS (Safari / Chrome) may be unable to finish Klarna checkout in popup mode after login. Android and desktop checkout are not affected. Cause: third-party browser change.

We are working to restore the services as soon as possible.

Thank you for your patience.
Jul 24, 2026 - 10:07 CEST
Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Degraded Performance
Europe Degraded Performance
North America Degraded Performance
Asia Pacific Degraded Performance
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 10, 2026

No incidents reported today.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Unresolved incident: Klarna Express Checkout iOS degradation.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Jul 30, 2026

Merchant Onboarding degradation using Integration Guides
Resolved - This incident has been resolved.
Jul 30, 00:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 00:01 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 22:56 CEST
Update - We are still investigating the issue. Thank you for your patience.
Jul 29, 21:29 CEST
Investigating - We are currently experiencing issues with Merchant Onboarding through Integration Guides App in Merchant Portal in all regions. We are working to restore the service as soon as possible. Thank you for your patience.
Jul 29, 19:58 CEST

Jul 29, 2026

Jul 28, 2026

No incidents reported.

Jul 27, 2026

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