All Systems Operational

Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Operational
Europe Operational
North America Operational
Asia Pacific Operational
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned maintenance: Support chat in Europe, Asia Pacific, and the US Oct 5, 2026 07:00-14:00 CEST

On 5 October, support chat in the Klarna app may briefly fail to send or load messages during regional maintenance:
Europe: approximately 07:30 CEST
Asia Pacific: approximately 09:00 CEST
US: approximately 13:00 CEST

Each interruption is expected to last about 15 seconds. Connections should recover automatically; please retry any message that fails. A brief loading interruption may also occur about 30 minutes before each regional failover.

We apologize for any inconvenience this may cause.
Posted on Oct 02, 2026 - 10:32 CEST

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Planned maintenance affecting token creation in the EU and UK
Completed - The scheduled maintenance has been completed.
Sep 24, 02:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 02:30 CEST
Scheduled - On September 24, 2026, at 02:30 CEST, we will perform planned maintenance on Klarna Payments in the EU and UK.

Token creation may fail for up to one minute.
Direct payments are not expected to be affected.

We apologize for any inconvenience this may cause.
Sep 22, 11:46 CEST

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Planned maintenance affecting token creation in the US
Completed - The scheduled maintenance has been completed.
Sep 22, 08:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:30 CEST
Scheduled - On September 22, 2026, at 08:30 CEST, we will perform planned maintenance on Klarna Payments in the US.

Token creation may fail for up to one minute.
Direct payments are not expected to be affected.

We apologize for any inconvenience this may cause.
Sep 21, 09:51 CEST

Sep 21, 2026

Planned Maintenance – SSL Certification Update
Completed - The scheduled maintenance has been completed.
Sep 21, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 10:30 CEST
Scheduled - We will be performing scheduled maintenance to improve the reliability and security of our services(SSL Certification Rotation).

No disruption to Klarna services is expected during this maintenance window.

However, if you have any questions or concerns, our Merchant Support team is available through the contact channels listed on https://klarna.com.
Aug 25, 14:49 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Payments in the App degradation
Resolved - The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.
Sep 18, 09:14 CEST
Monitoring - This issue have been resolved for both US and EU. We are monitoring this closely.
Sep 18, 08:16 CEST
Update - We are seeing improvements in US - we are monitoring the situation closely.
Sep 18, 07:32 CEST
Update - We are continuing investigating the issue.
Sep 18, 06:56 CEST
Update - The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.
Sep 18, 03:45 CEST
Identified - The issue has been identified and we see improvements in US, still investigating the issues in EU.
Sep 18, 03:24 CEST
Update - We are continuing to investigate this issue.
Sep 18, 03:19 CEST
Investigating - We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 18, 02:44 CEST
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