Klarna Status

All Systems Operational

Purchase API

Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Onboarding

Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Operations

Operational

Europe Operational

North America Operational

Asia Pacific Operational

Support

Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna App

Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna Bank Account

Operational

Europe Operational

Klarna Card Operational

Europe Operational

Open Banking Operational

Europe Operational

North America Operational

Playground - Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

One Klarna Payment flow in the US and EU shown degradation between 09:27 until 09:52 CEST

Resolved - We were experiencing a degradation of One Klarna Payment Flow between 09:27 until 09:52 CEST for United States, Mexico, Sweden, Norway, France, Italy, Spain, Ireland, Great Britain, Czech Republic, Poland, Portugal, and Romania. Thank you for your patience.
Sep 25, 09:30 CEST

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Banking Service degradation in Germany and Sweden.

Resolved - This incident has been resolved.
Sep 20, 17:43 CEST

Investigating - We are experiencing issues with Banking Services, which may impact Customers ability to access their bank/savings account and use their debit card. We working on correcting at this time. We apologize for the inconvenience.
Sep 20, 17:06 CEST

Disputes API degradation

Resolved - This incident has been resolved.
Sep 20, 15:52 CEST

Investigating - We are currently experiencing issues with Disputes API in Merchant Portal. We are working to restore the service as soon as possible. If a dispute is close to the deadline and requires a response, please get in touch with Merchant Support. Thank you for your patience.
Sep 20, 11:00 CEST

Sep 19, 2023

Monthly Payment degradation and purchase visualisation degradation in Sweden and Germany

Resolved - This incident has been resolved.
Sep 19, 11:50 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 11:48 CEST

Update - Durring investigation we have identified that this is affecting also purchase visualisation using Klarna Card. We will continue investigation and will keep providing updates.
Sep 19, 11:21 CEST

Investigating - We are currently experiencing issues with Klarna's Monthly payments for Swedish and German users. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 19, 10:28 CEST

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.