Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH and the Netherlands Klarna Checkout purchases   Operational
Integration test environment Nordic, DACH and the Netherlands (testdrive.klarna.com)   Operational
Invoice and part payment (not Klarna Checkout)   ? Operational
Nordics Klarna Checkout purchases   Operational
UK Klarna Checkout purchases   Operational
Order management UK   Operational
Playground integration test environment UK   Operational
Purchases with Klarna Mobil Sweden   Operational
Klarna Online   ? Operational
Merchant Support Telephony System   Operational
Customer Service Telephony System   Operational
Klarna Checkout for In-App Purchases   Operational
Order management Nordic, DACH and the Netherlands   Operational
Sofort Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Resolved - The issue is resolved. We are back to normal operation.
May 16, 09:47 CEST
Investigating - We are currently experiencing an issue with order management in the live environment due to maintenance earlier. We are investigating the issue.
May 16, 08:55 CEST
Resolved - Correction: The issue has been resolved and the test environment was not affected, only live environment
May 16, 08:35 CEST
Investigating - After a maintenance to our Live environment, we were experiencing issues causing services using it to go down. Incident started 2018-05-16 06:00 CEST and ended 8:20 CEST same day.
May 16, 08:33 CEST
May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.

May 7, 2018
Resolved - This incident has been resolved.
May 7, 13:44 CEST
Identified - We are currently experiencing an issue with order management in the live environment. Only merchant portal users are affected. We are working on it.
May 4, 21:41 CEST