All Systems Operational

Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Operational
Europe Operational
North America Operational
Asia Pacific Operational
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned maintenance: System updates in Europe and the UK Nov 12, 2026 22:00 - Nov 13, 2026 00:00 CET

During scheduled maintenance, payment and transaction-history screens in the Klarna app may take slightly longer to load for a few seconds.

No service interruption or failed requests are expected, and no action is needed.
We apologize for any inconvenience.
Posted on Nov 11, 2026 - 14:14 CET

Planned maintenance: Database upgrade in Europe Nov 15, 2026 03:30-06:30 CET

On 15 November between 03:30 and 06:30 CET, scheduled database maintenance may briefly affect transaction history in the Klarna app in Europe.

A short interruption of up to approximately 2 minutes is expected during the database switchover. We apologize for any inconvenience.
Posted on Nov 04, 2026 - 15:50 CET

Nov 12, 2026

Planned maintenance: Database upgrade in Europe and the UK
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:30 CET
Scheduled - On 12 November between 05:30 and 07:00 CET, scheduled database maintenance may briefly affect Klarna Card and Klarna Credit Card payments in Europe and the UK.

Some payments and payment verification attempts may fail during a short interruption of approximately one minute.
We apologize for any inconvenience.
Nov 10, 14:56 CET

Nov 11, 2026

Degradation visualizing new purchases in the app
Resolved - This incident has been resolved.
Nov 11, 17:13 CET
Investigating - We are currently experiencing a degradation of visualization of new payments in the Klarna App. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 11, 16:39 CET
Planned maintenance: Database upgrade in North America
Completed - The scheduled maintenance has been completed.
Nov 11, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:30 CET
Scheduled - On 11 November between 10:30 and 12:00 CET, scheduled database maintenance may briefly affect Klarna Card and Klarna Credit Card payments in North America.

Some payments and payment verification attempts may fail during a short interruption of approximately one minute.
We apologize for any inconvenience.
Nov 10, 14:53 CET

Nov 10, 2026

Planned maintenance: Database upgrade in the US
Completed - The scheduled maintenance has been completed.
Nov 10, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:00 CET
Scheduled - On 10 November between 07:00 and 10:00 CET, scheduled database maintenance may briefly affect transaction history in the Klarna app in the US.

A short interruption of up to approximately 2 minutes is expected during the database switchover. We apologize for any inconvenience.
Nov 4, 15:49 CET

Nov 9, 2026

Merchant VCN Shopping payments degradation in the US
Resolved - This incident has been resolved.
Nov 9, 08:25 CET
Identified - We have identified the issue and are working on restoring the service. Thank you for your patience.
Nov 9, 07:55 CET
Investigating - We are currently experiencing issues with Merchant VCN Shopping in the US . We are working to restore the service as soon as possible. Thank you for your patience.
Nov 9, 07:29 CET

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Planned Maintenance: Update on Funding Source Storage System US DB
Completed - The scheduled maintenance has been completed.
Nov 6, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 10:00 CET
Scheduled - We are working on the Funding Source Storage System US production database. The update records an expected 10-second downtime affecting consumers and merchants in North America. We apologize for any inconvenience.
Nov 6, 09:40 CET

Nov 5, 2026

Planned maintenance: Database upgrade in Asia Pacific
Completed - The scheduled maintenance has been completed.
Nov 5, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 13:00 CET
Scheduled - On 5 November between 13:00 and 16:00 CET, scheduled database maintenance may briefly affect transaction history in the Klarna app in Asia Pacific.

A short interruption of up to approximately 2 minutes is expected during the database switchover. We apologize for any inconvenience.
Nov 4, 15:48 CET

Nov 4, 2026

Planned maintenance: Database upgrade in Asia Pacific
Completed - The scheduled maintenance has been completed.
Nov 4, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 18:30 CET
Scheduled - On 4 November between 18:30 and 19:00 CET, scheduled database maintenance may briefly affect sign-in and Klarna Payments in Asia Pacific.

A short interruption of up to approximately 9-10 seconds is expected during the database switchover.

We apologize for any inconvenience this may cause.
Nov 3, 09:20 CET

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Card Network: AP production database instance class upgrade (m7g to m8g) for card-management-service and card-transaction-service.
Completed - The scheduled maintenance has been completed.
Oct 29, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:00 CET
Scheduled - Upgrade the Asia Pacific production PostgreSQL databases from Graviton3 (db.m7g.large) to Graviton4 (db.m8g.large) through sequential RDS blue/green switchovers. No engine version change. Expected connection interruption is under one minute per database; in-flight card authorizations or events may require retries or temporary stand-in processing (STIP).
Oct 29, 14:49 CET
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