Klarna Status

All Systems Operational

DACH and the Netherlands Klarna Checkout purchases Operational

Integration test environment Nordic, DACH and the Netherlands (testdrive.klarna.com) Operational

Invoice and part payment (not Klarna Checkout) Operational

Nordics Klarna Checkout purchases Operational

UK Klarna Checkout purchases Operational

Order management UK Operational

Playground integration test environment UK Operational

Purchases with Klarna Mobil Sweden Operational

Klarna Online Operational

Merchant Support Telephony System Operational

Customer Service Telephony System Operational

Klarna Checkout for In-App Purchases Operational

Order management Nordic, DACH and the Netherlands Operational

Sofort Services Operational

KP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 15, 2019

No incidents reported today.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

Order management issue in playground

Resolved - The issue is resolved. We are back to normal operation.
Feb 11, 21:08 CET

Update - We are continuing to work on a fix for this issue.
Feb 11, 21:08 CET

Update - We are currently experiencing an issue with order management in the playground environment. We are working on the issue.
Feb 11, 20:48 CET

Identified - We are currently experiencing an issue with order management in the live environment. We are working on the issue.
Feb 11, 20:42 CET

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

Issues with Merchant Portal EU in the Playground environment

Resolved - This incident has been resolved.
Feb 6, 22:18 CET

Investigating - Merchant Portal EU in the Playground environment is currently unavailable. We are investigating this issue.
Feb 6, 20:45 CET

Feb 5, 2019

No incidents reported.

Feb 4, 2019

Merchant Portal issue in EU

Resolved - This incident has been resolved.
Feb 4, 12:58 CET

Investigating - We are currently experiencing lag between order creation and orders being shown in the Merchant Portal. The effect is only on the ability to view orders, the orders themselves are being placed as expected.
Jan 28, 09:25 CET

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

No incidents reported.