All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On the 7th of December at 10:00 CET, we will perform a routine SSL certificate rotation for api-oc.klarna.com. We do not anticipate any disruption to Klarna services during this time, however our Merchant Support teams are available if our merchants have any questions or concerns. We expect this maintenance to be completed by 12:00 CET.
Posted on Nov 30, 2022 - 08:12 CET
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022
Resolved - This incident has been resolved.
Dec 1, 15:10 CET
Investigating - We are currently experiencing a degradation of settlements in Europe. We are working to restore the service as soon as possible. Thank you for your patience.
Dec 1, 13:19 CET
Nov 30, 2022
Resolved - This incident has been resolved.
Nov 30, 17:35 CET
Investigating - We are currently experiencing issues with the Merchant Portal Playground loading slow. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 30, 16:03 CET
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022
Resolved - This incident has been resolved.
Nov 26, 13:08 CET
Investigating - The settlement reports for US merchants have been delayed and we are working on getting the reports out as soon as possible. We are expecting the reports to be sent out during the day.
Nov 26, 11:59 CET
Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 21:52 CET
Investigating - We are currently experiencing issues with Klarna Purchase API through the Shopify Platform. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 25, 20:22 CET
Resolved - This incident has been resolved.
Nov 25, 20:01 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 19:26 CET
Investigating - We are currently experiencing issues with Klarna purchase API through the Shopify Platform. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 25, 18:25 CET
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.