All Systems Operational

Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 21, 2025
Klarna purchase API degradation
Resolved - This Incident has been resolved and Payment processing in EU has fully recovered.
Apr 21, 22:04 CEST
Investigating - We are currently experiencing service degradation in Europe starting at 20:35 CEST, which is preventing merchants from placing orders.

The issue is due to one of our partners being targeted by a DDoS attack. They are actively working to restore full service as quickly as possible.

Thank you for your patience and understanding.
Apr 21, 21:14 CEST
Klarna purchase API degradation
Resolved - This Incident has been resolved and Payment processing in EU has fully recovered.
Apr 21, 20:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 19:48 CEST
Investigating - We are experiencing service degradation in Europe that is preventing merchants from placing orders, and our team is collaborating with our partner to restore full service as quickly as possible. Thank you for your patience and understanding.
Apr 21, 19:32 CEST
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Klarna App degradation
Resolved - The issue was identified on the BankID side, and their team has now implemented a fix.
All services are back to normal.

Thank you for your patience while this was being resolved!
Apr 15, 15:01 CEST
Investigating - We are currently experiencing issues with the Klarna App. We are working to restore the service as soon as possible. Thank you for your patience.
Apr 15, 14:23 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

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