Partially Degraded Service

Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Degraded Performance
Europe Operational
North America Degraded Performance
Asia Pacific Operational
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance – SSL Certification Update Sep 21, 2026 10:30-15:00 CEST

We will be performing scheduled maintenance to improve the reliability and security of our services(SSL Certification Rotation).

No disruption to Klarna services is expected during this maintenance window.

However, if you have any questions or concerns, our Merchant Support team is available through the contact channels listed on https://klarna.com.
Posted on Aug 25, 2026 - 14:49 CEST
Sep 3, 2026
Klarna Payments degradation
Resolved - This incident has been resolved.
Sep 3, 02:53 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 02:39 CEST
Update - The initial fix did not have the intended outcome, we have now identified another fix which is being implemented. Thank you for your patience.
Sep 3, 01:37 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 22:05 CEST
Update - We are continuing to investigate this issue.
Sep 2, 20:36 CEST
Update - We are continuing to investigate this issue.
Sep 2, 20:35 CEST
Investigating - We are currently experiencing a degradation to Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 2, 17:50 CEST
Sep 2, 2026
Sep 1, 2026

No incidents reported.

Aug 31, 2026
Merchant Portal degradation
Resolved - This incident has been resolved.
Aug 31, 22:30 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 31, 21:24 CEST
Investigating - We are currently experiencing issues with Merchant Portal in the United States. We are working to restore the service as soon as possible. Thank you for your patience.
Aug 31, 21:19 CEST
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
Klarna Payments degradation
Resolved - This incident has been resolved.
Aug 28, 09:29 CEST
Investigating - We are currently experiencing a degradation to Klarna Payments in the Klarna App in US region. We are working to restore the service as soon as possible. Thank you for your patience.
Aug 28, 08:12 CEST
Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Klarna Payments degradation
Resolved - This incident has been resolved.
Aug 25, 18:18 CEST
Investigating - During the period 16:12 - 16:40 CET we experienced a degradation to Klarna Payments. This issue has been resolved and all services are working as expected.
Aug 25, 18:17 CEST
Direct Debit is experiencing issues in Austria, Germany and Netherlands
Resolved - This incident has been resolved.
Aug 25, 14:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 14:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 14:50 CEST
Investigating - We are currently experiencing a Direct Debit payment method degradation in the Austria, Germany and Netherlands regions. We are working to restore the service as soon as possible. Thank you for your patience.
Aug 25, 14:30 CEST
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

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