All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TLS v1 deprecation Apr 2, 2024 10:00-12:00 CEST
Transport Layer Security (TLS) is a critical security protocol used to protect web traffic. It provides confidentiality and integrity of data in transit between clients and servers exchanging information. Klarna is disabling support for older versions of TLS, below 1.2 across public facing endpoints, beginning April 2st, 2024. If you connect to Klarna after this the older protocols are disabled and you will receive connection error messages.
No impact is expected to clients using Transport Layer Security 1.2 for their connections.

Posted on Feb 05, 2024 - 11:29 CET
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 CET
Scheduled - Klarna Authentication Service will have a planned maintenance for about 5 minutes starting at 10:00 CET, March 13th. During the downtime, Klarna consumers in the EU region will not be able to authenticate themselves. This might impact consumers ability to login to the Klarna App and some purchase flows.
Mar 6, 19:48 CET
Mar 12, 2024
Completed - The scheduled maintenance has been completed.
Mar 12, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:00 CET
Scheduled - Klarna Authentication Service will have a planned maintenance for about 5 minutes starting at 18:00 CET, on March 12th. During the downtime, Klarna consumers in the AP region will not be able to authenticate themselves. This might impact consumers ability to login to the Klarna App and some purchase flows.
Mar 6, 19:43 CET
Completed - The scheduled maintenance has been completed.
Mar 12, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 CET
Scheduled - Klarna Authentication Service will have a planned maintenance for about 5 minutes starting at 03:00 CET, March 12th. During the downtime, Klarna consumers in the EU region will not be able to authenticate themselves. This might impact consumers ability to login to the Klarna App and some purchase flows.
Mar 6, 19:12 CET
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024
Resolved - The issues have been resolved. Thank you for your patience.
Mar 9, 22:05 CET
Investigating - Merchant settlement reporting is experiencing delays for EU region. We’re working towards fixing this as soon as possible. We apologise for any inconvenience.
Mar 9, 15:35 CET
Resolved - This incident has been resolved.
Mar 9, 08:40 CET
Investigating - We are currently experiencing issues with the Payments, Disputes and Report a Problem feature in the Klarna App in the EU region. We are working to restore the service as soon as possible. Thank you for your patience.
Mar 9, 07:53 CET
Mar 8, 2024

No incidents reported.

Mar 7, 2024
Resolved - The issue has been resolved.

Thank you for your patience.

Mar 7, 13:20 CET
Investigating - We are currently experiencing issues with a small subset of card payments within the Klarna purchase API. We are contacting the 3rd party provider to restore the service as soon as possible.
Mar 5, 16:16 CET
Mar 6, 2024

No incidents reported.

Mar 5, 2024