All Systems Operational

Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Klarna Customer support and other Klarna apps including Purchase Flow service are affected
Resolved - All services confirmed up and running
Dec 5, 11:21 CET
Monitoring - Cloudflare vendor implemented a fix but impact might still be visible for both merchants and customers
Dec 5, 10:51 CET
Identified - Root cause has been identified as Global Cloudflare outage caused transient vendor and internal service disruptions
Dec 5, 10:46 CET
Investigating - We are currently experiencing issues with reaching Klarna support. Other applications including Purchase Flow might be impacted due to Cloudflare being down. We are waiting for the vendor to provide updates. Thank you for your patience.
Dec 5, 10:15 CET
Dec 4, 2025
Settlement Delays
Resolved - This incident has been resolved.
Dec 4, 10:37 CET
Identified - The issue has been identified and teams are working on recovery.
Dec 3, 23:39 CET
Investigating - We‘re currently experiencing delays with settlements of a subset of orders. We are working to restore it to normal as soon as possible. Thank you for your patience.
Dec 3, 09:08 CET
Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Klarna App degradation
Resolved - This incident has been resolved.
Nov 24, 21:24 CET
Update - We are continuing to monitor for any further issues.
Nov 24, 14:57 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 14:54 CET
Investigating - We are currently experiencing intermittent issues with the Klarna App in Europe region. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 24, 14:24 CET
Nov 23, 2025

No incidents reported.

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