All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 12, 2024

No incidents reported today.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Resolved - This incident has been resolved.
Oct 8, 21:34 CEST
Investigating - We are currently experiencing intermittent issues with KCO in EU. We are currently investigating this problem and will provide further updates when available.
Oct 8, 16:33 CEST
Resolved - This incident has been resolved.
Oct 8, 18:19 CEST
Investigating - We are currently experiencing issues with bank payments going through our payment services provider in the Nordics and SEPA region. This may cause delays to consumer, merchant payouts, and payments made to Klarna.
Our partner is working on restoring this service. Thank you for your patience.

Oct 8, 11:17 CEST
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Resolved - This incident has been resolved.
Oct 3, 12:44 CEST
Investigating - An unknown number of consumers in Finland are currently getting refunded after initiating direct bank transfers using Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience
Oct 2, 10:01 CEST
Resolved - This incident has been resolved.
Oct 3, 07:30 CEST
Investigating - We are currently experiencing issues with the merchant onboarding process in North America. We are working to restore the service as soon as possible. Thank you for your patience.
Oct 3, 06:01 CEST
Oct 2, 2024
Resolved - This incident has been resolved.
Oct 2, 05:19 CEST
Update - We are continuing to work on a fix for this issue.
Oct 2, 04:59 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 03:09 CEST
Investigating - We are currently experiencing issues with the Klarna App in North America and the Asia Pacific regions. We are working to restore the service as soon as possible. Thank you for your patience.
Oct 2, 02:32 CEST
Oct 1, 2024
Resolved - Between 21:12 and 22:06 CEST, we experienced issues with the Klarna purchase API in the EU. The issue has been mitigated, and is no longer occurring.
Oct 1, 00:20 CEST
Update - We are continuing to investigate this issue.
Sep 30, 21:51 CEST
Investigating - We are currently experiencing issues with Klarna purchase API in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 30, 21:49 CEST
Sep 30, 2024
Sep 29, 2024

No incidents reported.

Sep 28, 2024
Resolved - This incident has been resolved.
Sep 28, 07:12 CEST
Update - We are continuing to investigate this issue.
Sep 27, 16:12 CEST
Investigating - We are currently experiencing a degradation of Settlements Reports in Settlements App in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 27, 16:09 CEST