Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH and the Netherlands Klarna Checkout purchases   Operational
Integration test environment Nordic, DACH and the Netherlands (testdrive.klarna.com)   Operational
Invoice and part payment (not Klarna Checkout)   ? Operational
Nordics Klarna Checkout purchases   Operational
UK Klarna Checkout purchases   Operational
Order management UK   Operational
Playground integration test environment UK   Operational
Purchases with Klarna Mobil Sweden   Operational
Klarna Online   ? Operational
Merchant Support Telephony System   Operational
Customer Service Telephony System   Operational
Klarna Checkout for In-App Purchases   Operational
Order management Nordic, DACH and the Netherlands   Operational
Sofort Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2017

No incidents reported today.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017
Resolved - The issue is resolved.
Nov 7, 06:28 CET
Monitoring - The situation has been stable since 19:30 CET but we're continue to monitor the situation.
Nov 6, 20:32 CET
Update - We are again experiencing an issue with VCN. Due to a third party service outage it's not possible to use or issue virtual cards at the moment.
Nov 6, 15:53 CET
Identified - Since 15 minutes ago we again have issues with generating Virtual Cards due to a previous issue at our third party service.
Nov 6, 14:27 CET
Monitoring - The service is now stable but we continue to monitor the situation.
Nov 6, 13:46 CET
Identified - We are currently experiencing an issue with VCN. Due to a third party service outage it's not possible to use or issue virtual cards at the moment.
Nov 6, 12:15 CET
Nov 5, 2017

No incidents reported.