Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH and the Netherlands Klarna Checkout purchases   Operational
Integration test environment Nordic, DACH and the Netherlands (testdrive.klarna.com)   Operational
Invoice and part payment (not Klarna Checkout)   ? Operational
Nordics Klarna Checkout purchases   Operational
UK Klarna Checkout purchases   Operational
Order management UK   Operational
Playground integration test environment UK   Operational
Purchases with Klarna Mobil Sweden   Operational
Klarna Online   ? Operational
Merchant Support Telephony System   Operational
Customer Service Telephony System   Operational
Klarna Checkout for In-App Purchases   Operational
Order management Nordic, DACH and the Netherlands   Operational
Sofort Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018
Resolved - The issue is resolved. We are back to normal operation.
Apr 17, 17:48 CEST
Investigating - We are currently experiencing an issue with the integration test environment. We are investigating the issue.
Apr 17, 16:40 CEST
Apr 16, 2018
We had a partial outage in order management between 9:14 to 9:20. We are back to normal operation now.
Apr 16, 11:56 CEST
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - The issue is resolved. We are back to normal operation.
Apr 13, 14:39 CEST
Monitoring - The service returned to normal. We will continue monitoring the system.
Apr 13, 14:34 CEST
Investigating - We are currently experiencing an issue with order management in the live environment. We are investigating the issue.
Apr 13, 14:20 CEST
Apr 12, 2018
We have experienced issues with a few testpersons for some merchants the past week. A fix was rolled out at 10:10 CEST today 2018-04-12.
Apr 12, 16:00 CEST
Apr 11, 2018

No incidents reported.

Apr 10, 2018
Resolved - The issue has now been solved.
Apr 10, 14:45 CEST
Investigating - We are currently experiencing an issue with order management in the Merchant Portal. We are investigating the issue.
Apr 10, 10:50 CEST
Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.