All Systems Operational

Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Operational
Europe Operational
North America Operational
Asia Pacific Operational
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned maintenance: Database upgrade in Asia Pacific Nov 4, 2026 18:30-19:00 CET

On 4 November between 18:30 and 19:00 CET, scheduled database maintenance may briefly affect sign-in and Klarna Payments in Asia Pacific.

A short interruption of up to approximately 9-10 seconds is expected during the database switchover.

We apologize for any inconvenience this may cause.
Posted on Nov 03, 2026 - 09:20 CET

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Card Network: AP production database instance class upgrade (m7g to m8g) for card-management-service and card-transaction-service.
Completed - The scheduled maintenance has been completed.
Oct 29, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:00 CET
Scheduled - Upgrade the Asia Pacific production PostgreSQL databases from Graviton3 (db.m7g.large) to Graviton4 (db.m8g.large) through sequential RDS blue/green switchovers. No engine version change. Expected connection interruption is under one minute per database; in-flight card authorizations or events may require retries or temporary stand-in processing (STIP).
Oct 29, 14:49 CET

Oct 28, 2026

Planned maintenance: Klarna Card services in Asia Pacific
Completed - The scheduled maintenance has been completed.
Oct 28, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 CET
Scheduled - On 28 October between 18:00 and 19:00 CET, scheduled database upgrades may briefly affect Klarna Card and Klarna Credit Card services in Asia Pacific. Three database switchovers will take place, each potentially interrupting connections for less than one minute. Automatic retries should absorb most disruption. Adding a card to Apple Pay may briefly fail and require another attempt.

We apologize for any inconvenience.
Oct 28, 13:58 CET

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

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