Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH and the Netherlands Klarna Checkout purchases   Operational
Integration test environment Nordic, DACH and the Netherlands (testdrive.klarna.com)   Operational
Invoice and part payment (not Klarna Checkout)   ? Operational
Nordics Klarna Checkout purchases   Operational
UK Klarna Checkout purchases   Operational
Order management UK   Operational
Playground integration test environment UK   Operational
Purchases with Klarna Mobil Sweden   Operational
Klarna Online   ? Operational
Merchant Support Telephony System   Operational
Customer Service Telephony System   Operational
Klarna Checkout for In-App Purchases   Operational
Order management Nordic, DACH and the Netherlands   Operational
Sofort Services   Operational
KP   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2018

No incidents reported today.

Sep 18, 2018
Resolved - The issue is resolved. We are back to normal operation.
Sep 18, 09:23 CEST
Investigating - We are currently experiencing an issue with Klarna Online in the live environment. We are investigating the issue.
Sep 18, 08:31 CEST
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018
Resolved - The service has caught up and issue has been solved.
Sep 12, 17:57 CEST
Identified - Some merchants not able to see orders in Merchant Portal. This does not affect the actual orders but there is a delay at the moment for new orders to show.
Sep 12, 15:20 CEST
Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018

No incidents reported.

Sep 5, 2018
Resolved - This incident has been resolved.
Sep 5, 11:49 CEST
Monitoring - The service returned to normal. We will continue monitoring the system.
Sep 5, 11:18 CEST
Update - We are continuing to investigate this issue.
Sep 5, 11:18 CEST
Investigating - We are currently experiencing an issue with order management and XMLRPC in the live environment. We are investigating the issue.
Sep 5, 11:08 CEST