All Systems Operational
Klarna App Operational
Klarna Card Operational
Klarna Checkout (KCO) Operational
Klarna Payment Methods (KPM) ? Operational
Klarna Payments (KP) Operational
Klarna Online ? Operational
Merchant Portal ? Operational
Merchant Integration Tools ? Operational
Merchant Integration Playground ? Operational
Klarna Files in Transit ? Operational
SOFORT ? Operational
BillPay ? Operational
Open Banking ? Operational
Settlements App Operational
Customer Service Operational
Post Purchase SDK Operational
developers.klarna.com ? Operational
Card Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 28, 2020

No incidents reported today.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 00:20 CEST
Monitoring - The 3rd party provider has resolved the issue on their side. Our teams are monitoring the situation to ensure the issue is resolved on our side as well.
Oct 20, 21:08 CEST
Identified - Due an issue with a 3rd party, consumers are currently experiencing difficulties making purchases with cards at this time. We will provide further updates as soon as possible.
Oct 20, 17:57 CEST
Oct 20, 2020
Resolved - We have now addressed the cause of this problem and verified that consumers can consistently pay by card again through Klarna Checkout. This incident affected approximately 5% of checkout sessions for merchants based in the EU between 10:40 - 14:35 today (CEST). We apologize for any inconvenience caused during this time.
Oct 20, 15:03 CEST
Identified - We have determined that this issue is specific to merchants based in the EU. We have now identified the cause of this problem and we are working to resolve it as soon as possible.
Oct 20, 14:28 CEST
Investigating - A small proportion of consumers may currently be unable to pay by card with merchants using Klarna Checkout. We are currently investigating this issue and apologize for any inconvenience caused.
Oct 20, 13:24 CEST
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This incident has been resolved.
Oct 16, 16:25 CEST
Identified - Merchants who receive an email from Klarna with instructions to submit a Stop Request are currently unable to open the link provided in the email. We are working to restore access to this form as soon as possible.
Oct 16, 16:03 CEST
Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.