All Systems Operational

Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Operational
Europe Operational
North America Operational
Asia Pacific Operational
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance – SSL Certification Update Sep 21, 2026 10:30-15:00 CEST

We will be performing scheduled maintenance to improve the reliability and security of our services(SSL Certification Rotation).

No disruption to Klarna services is expected during this maintenance window.

However, if you have any questions or concerns, our Merchant Support team is available through the contact channels listed on https://klarna.com.

Posted on Aug 25, 2026 - 14:49 CEST

Sep 18, 2026

Resolved - The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.
Sep 18, 09:14 CEST
Monitoring - This issue have been resolved for both US and EU. We are monitoring this closely.
Sep 18, 08:16 CEST
Update - We are seeing improvements in US - we are monitoring the situation closely.
Sep 18, 07:32 CEST
Update - We are continuing investigating the issue.
Sep 18, 06:56 CEST
Update - The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.
Sep 18, 03:45 CEST
Identified - The issue has been identified and we see improvements in US, still investigating the issues in EU.
Sep 18, 03:24 CEST
Update - We are continuing to investigate this issue.
Sep 18, 03:19 CEST
Investigating - We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 18, 02:44 CEST

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:00 CEST
Scheduled - We will perform planned maintenance on 16 September 2026 between 10:00 and 11:00 CET.

During this maintenance window, a service disruption of up to 30 seconds is expected.

A small number of customers in the United States may be unable to complete a purchase on their first attempt. If this occurs, please retry the purchase.
Customers outside the United States will not be affected. Thank you

Sep 15, 15:15 CEST

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.