Incident History

April 2025

No incidents reported for this month.

March 2025

One Time Card degradation
We are currently not experiencing anymore issues with One Time Cards.
Mar 28, 01:41 - 02:20 CET
Merchant Operations degradation
This incident has been resolved.
Mar 24, 15:33 - 16:09 CET
Klarna purchase API degradation - Recovered
This incident has been resolved.
Mar 16, 22:36 - Mar 20, 14:25 CET

February 2025

Merchant Operations degradation
This incident has been resolved.
Feb 21, 14:49 - 16:57 CET
[Resolved] Temporary Disruption in Purchase API – Europe (16:16 - 16:28 UTC)
Between 16:16 and 16:28 UTC, merchants in Europe may have experienced failed or delayed API responses when processing transactions via Klarna’s Purchase API. Impact: Some transactions may have failed or been delayed during the affected window. Merchants relying on the Purchase API may have seen increased error rates. No further impact is expected, and all services have been fully restored
Feb 20, 15:00 - 15:00 CET
Merchant Operations degradation
This incident has been resolved.
Feb 13, 15:36 - Feb 14, 11:05 CET