This incident has been resolved. The reports are now available for the merchants in the EU also.
Oct 22, 14:38 CEST
We have now generated all the reports for merchants in the US. We continue working on sending the reports to the EU merchants.
Oct 22, 12:11 CEST
The issue has been identified, and we are currently working on sending the reports. We expect all the reports to be sent by the end of today.
Oct 22, 11:33 CEST
This does not impact the payouts. The payouts will be made on time, and as expected. We continue working on sending the reports.
Oct 22, 10:35 CEST
We apologize for the inconvenience and will send the reports as soon as possible.
Oct 22, 10:03 CEST