All Systems Operational

Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SSL Certification Rotation for (api/api-na/api-oc).klarna.com Jul 21, 2025 13:00-16:00 CEST

Between 13:00 - 16:00 (CET) on 21 of July, 2025, Public API Gateway will perform a routine SSL certificate rotation for api.klarna.com/api-na.klarna.com/api-oc.klarna.com. We do not anticipate any disruption to Klarna services during this time, however, our Merchant Support team is available through the contact channels listed on https://klarna.com should merchants have any questions or concerns.
Posted on Jun 25, 2025 - 10:23 CEST
Jul 4, 2025

No incidents reported today.

Jul 3, 2025
Payments Degradation in US
Resolved - The issue has been fixed.
Jul 3, 20:39 CEST
Update - We are continuing to investigate this issue.
Jul 3, 20:21 CEST
Investigating - We are experiencing a technical issue with Klarna payments in the US. As a result, shoppers based in the US may not be able to complete their orders. We are investigating this.
Jul 3, 20:15 CEST
Jul 2, 2025
Klarna Playground - Purchase API degradation
Resolved - The issue is now resolved.
Jul 2, 18:48 CEST
Investigating - We are currently experiencing issues with the Klarna Payments API, specifically within our test environment across all regions. As a result, you may be unable to conduct end-to-end testing of the Klarna Purchase Flow. We are working diligently to restore service as soon as possible. Thank you for your patience.
Jul 2, 17:22 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Merchant Portal degradation
Resolved - The issue affecting Merchant Portal has been resolved. All services are now fully operational. We will continue to monitor to ensure service availability.
Jun 24, 16:41 CEST
Investigating - We are currently experiencing issues with the Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 24, 16:18 CEST
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Sparkasse maintenance in EU
Resolved - Sparkasse maintenance has been completed.
Jun 22, 10:21 CEST
Investigating - Sparkasse is undergoing a maintenance and are unable to process transactions. As a result, customers may not be able to complete their transactions. The maintenance will end on the 22nd of June at 10:00 AM CEST
Jun 21, 23:02 CEST
Jun 21, 2025
Jun 20, 2025

No incidents reported.

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