All Systems Operational

Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 7, 2025
Planned Maintenance – EU Region (Persona Services)
Completed - The scheduled maintenance has been completed.
Oct 7, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 CEST
Scheduled - A planned maintenance will take place in the EU region to enhance system reliability and support growing demand. This maintenance includes backend updates aimed at improving service capacity and performance.
The expected actual impact duration is only a few minutes within the maintenance window. During this time, services that rely on Persona functionality may be temporarily unavailable.
Oct 6, 13:29 CEST
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Klarna App degradation
Resolved - This incident has been resolved.
Sep 30, 13:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 13:10 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 13:09 CEST
Update - We are continuing to investigate this issue.
Sep 30, 12:46 CEST
Investigating - We are currently experiencing issues with the Klarna App and Payments Flow in the EU region. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 30, 12:35 CEST
Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025
Klarna purchase API degradation
Resolved - This incident has been resolved.
Sep 24, 09:21 CEST
Identified - We are currently experiencing an issue with one of our external data providers.
They are actively working on a resolution and aim to restore full functionality as quickly as possible.

We’ll provide further updates as soon as more information becomes available.
Sep 24, 05:18 CEST
Investigating - We are currently experiencing issues with Klarna purchase API in Finland. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 24, 04:42 CEST
Sep 23, 2025

No incidents reported.

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