Klarna App degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Sep 30, 2025 - 13:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 13:10 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 30, 2025 - 13:09 CEST

Update

We are continuing to investigate this issue.

Posted Sep 30, 2025 - 12:46 CEST

Investigating

We are currently experiencing issues with the Klarna App and Payments Flow in the EU region. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Sep 30, 2025 - 12:35 CEST

This incident affected: Purchase API (Europe) and Klarna App (Europe).