In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 2024 - 10:00 CEST
Scheduled - We will perform a Major Database upgrade in the US region. During the maintenance, some systems will be unavailable for a period of to 90 seconds. The unavailability period should happen near the middle of the maintenance window, but we cannot provide a more specific time. Other regions/environments will not be impacted by this. This could cause impact towards delays in contacting Customer Support, failures in Purchase Flows and ability to login and use the Klarna App.
May 21, 202410:00-11:30 CEST
Resolved -
This incident has been resolved.
May 17, 21:16 CEST
Investigating -
We are currently experiencing issues with reaching support. We are working to restore the service as soon as possible. Thank you for your patience !
May 17, 12:58 CEST
Resolved -
This incident has been resolved.
May 10, 11:45 CEST
Investigating -
We are currently experiencing latency with the Klarna.com. We are working to restore the service as soon as possible. Thank you for your patience !
May 10, 11:04 CEST
Completed -
The scheduled maintenance has been completed.
May 10, 10:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 10:00 CEST
Scheduled -
The Klarna Card nickname is currently not available in Sweden, UK and Germany. During this maintenance period you are not able to edit the Klarna Card nickname. If you have previously set a nickname, it will show up in the Klarna app again after the maintenance period
May 8, 09:27 CEST
Completed -
The scheduled maintenance has been completed.
May 8, 10:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 10:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
May 8, 09:09 CEST
Update -
We will be undergoing scheduled maintenance during this time.
May 8, 09:00 CEST
Scheduled -
The Klarna Card nickname is currently not available in US. During this maintenance period you are not able to edit the Klarna Card nickname. If you have previously set a nickname, it will show up in the Klarna app again after the maintenance period.
May 8, 08:56 CEST