Identified - The bureau has acknowledged the outage and is investigating how to mitigate it.
Jul 02, 2024 - 11:50 CEST
Investigating - We are currently experiencing issues with an external bureau in Finland region. We are working to restore the service as soon as possible. Thank you for your patience.
Jul 02, 2024 - 11:46 CEST
Completed -
The scheduled maintenance has been completed.
Jun 28, 04:10 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 CEST
Scheduled -
Klarna Authentication Service planned maintenance will take place in Europe. This might impact users login to the Klarna App and some of the purchase flows. The duration of the impact is expected to be 10 minutes. During the downtime, Klarna consumers will not be able to authenticate themselves.
Jun 27, 14:01 CEST
Completed -
The scheduled maintenance has been completed.
Jun 27, 08:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 07:30 CEST
Scheduled -
A planned maintenance will take place in Europe, North America and Asia Pacific to Merchant Portal. During the maintenance users will be unable to login to Merchant Portal in Production and Playground. Logged in users will also be logged out. The duration of actual impact is expected to be 30 minutes in this maintenance window, but we cannot provide a more specific time. Other services will not be impacted by this scheduled maintenance.
Jun 26, 13:36 CEST
Resolved -
This incident has been resolved.
Jun 26, 21:38 CEST
Update -
We are continuing to investigate this issue.
Jun 26, 20:45 CEST
Investigating -
We are currently experiencing issues with Klarna purchase API in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 26, 20:30 CEST