External bureau degradation in Finland

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Jul 02, 2024 - 13:59 CEST

Identified

The bureau has acknowledged the outage and is investigating how to mitigate it. The status page of the provider where progress can be followed: https://status.dnb.com/

Posted Jul 02, 2024 - 11:50 CEST

Investigating

We are currently experiencing issues with an external bureau in Finland region. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Jul 02, 2024 - 11:46 CEST

This incident affected: Purchase API (Europe) and Klarna App (Europe).