Merchant Portal & Seller App inaccessible
Incident
Report for Klarna
Resolved
We have now verified that both the production and playground environments for the Merchant Portal and the Seller App are available and accessible for merchants.
Identified
The Merchant Portal and the Seller App production environments are now available again. We are continuing to work to restore access to the playground environment.
Investigating
Merchants are currently unable to access the Merchant Portal. This also affects merchants' ability to access the Seller App. We are currently working to identify the cause of this issue and we apologize for the inconvenience caused.
This incident affected: Merchant Portal.