Currently <0.5% of consumers might be unable to checkout due to an issue with digital goods in the shopping cart

Incident Report for Klarna

Resolved

This incident has been resolved.
Posted Jul 14, 2021 - 14:13 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2021 - 13:56 CEST

Investigating

We are experiencing issues with the checkout of digital goods orders. We are currently investigating this issue and apologize for any inconvenience caused.
Posted Jul 14, 2021 - 11:12 CEST