~80% of consumers in the US are unable to login to the Klarna App or authenticate purchases over SMS

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Jul 20, 2021 - 16:22 CEST

Investigating

~80% of consumers in the US are unable to login to the Klarna App or authenticate purchases over SMS. This affects a consumer's ability to log in to the Klarna App and authenticate purchases over SMS. Existing consumers can log in to the Klarna App using email. We are currently investigating the cause of this problem.

Posted Jul 20, 2021 - 13:05 CEST

This incident affected: Klarna App.

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