US merchants are unable to submit requests to change their bank account details

Incident Report for Klarna

Resolved

This incident has been resolved. We apologize for the inconvenience.
Posted Aug 18, 2021 - 21:08 CEST

Monitoring

Technical teams have applied a fix and are monitoring the results at this time.
Posted Aug 18, 2021 - 19:43 CEST

Investigating

Merchants are currently not able to submit requests to change their bank account details through merchant portal in the US.
We are currently investigating the issue and apologize for the inconvenience.
Posted Aug 18, 2021 - 16:38 CEST
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