Refunds for German Klarna Card users handled manually
Incident Report for Klarna
Resolved
We have now resolved the issue and refunds are not delayed anymore.
Posted 23 days ago. May 24, 2019 - 17:14 CEST
Identified
There is currently an issue with refunds for German customers who use the "Pay Later" payment method for their Klarna Card.
A fix is on it's way but for the moment refunds for affected customers are being handled manually meaning some users may experience delays.
Posted 23 days ago. May 24, 2019 - 14:36 CEST
This incident affected: Klarna Card.