Some of consumers in EU and US are unable to login to App or authenticate purchases over SMS
Incident Report for Klarna
This incident has been resolved.
Posted Nov 16, 2022 - 12:09 CET
A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2022 - 11:38 CET
Due to delayed message delivery on the carrier side, login and purchase authentication using SMS one-time code is currently degraded. Existing consumers can log in to the Klarna app using email.
Posted Nov 16, 2022 - 11:21 CET
This incident affected: Purchase API (Europe, North America) and Klarna App (Europe, North America).