iDeal payment method degradation in the Netherlands

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 13:54 CEST

Monitoring

We see recovery and continue monitoring.

Posted Jun 21, 2022 - 13:15 CEST

Identified

We see a degradation of iDeal payments in the Netherlands. They are reporting an issue with Rabobank here: https://availability.ideal.nl/. We are monitoring. This impacts Klarna payment API and payments in the Klarna App.

Posted Jun 21, 2022 - 13:05 CEST

This incident affected: Purchase API (Europe) and Klarna App (Europe).