Support Chat AI assistant experiencing issues

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Mar 30, 2026 - 11:50 CEST

A fix has been implemented and we are monitoring the results.

Posted Mar 30, 2026 - 11:50 CEST

The issue has been identified and a fix is being implemented.

Posted Mar 30, 2026 - 11:22 CEST

Support Chat AI assistant is experiencing issues for all regions. We are working to resolve this issue

Posted Mar 30, 2026 - 10:59 CEST

This incident affected: Customer Service (Europe, North America, Asia Pacific).