Merchant Onboarding degradation using Integration Guides

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Jul 30, 2026 - 00:20 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2026 - 00:01 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 29, 2026 - 22:56 CEST

Update

We are still investigating the issue. Thank you for your patience.

Posted Jul 29, 2026 - 21:29 CEST

Investigating

We are currently experiencing issues with Merchant Onboarding through Integration Guides App in Merchant Portal in all regions. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Jul 29, 2026 - 19:58 CEST

This incident affected: Merchant Onboarding (Europe, North America, Asia Pacific).