Performance degradation in our post purchase management system, the klarna portal and app and partial downtimes at the post purchase touch points

Incident Report for Klarna

Resolved

We’re back to normal operations again.

Posted about 2 months ago. Apr 04, 2019 - 11:11 CEST

Update

We are continuing to investigate this issue.

Posted about 2 months ago. Apr 04, 2019 - 11:10 CEST

Update

We are continuing to investigate this issue.

Posted about 2 months ago. Apr 04, 2019 - 10:20 CEST

Update

We are continuing to investigate this issue.

Posted about 2 months ago. Apr 04, 2019 - 10:19 CEST

Update

Several services are working again but the issue is still under investigation.

Posted about 2 months ago. Apr 04, 2019 - 10:15 CEST

Update

We are continuing to investigate this issue.

Posted about 2 months ago. Apr 04, 2019 - 09:59 CEST

Update

We are continuing to investigate this issue.

Posted about 2 months ago. Apr 04, 2019 - 09:48 CEST

Investigating

We are currently investigating this issue.

Posted about 2 months ago. Apr 04, 2019 - 09:29 CEST

This incident affected: Klarna App, Klarna Checkout (KCO), and Klarna Online.