Payouts delayed for NL merchants

Incident Report for Klarna

Resolved

Our engineers have resolved this problem and normal service is resumed. We thank you for your patience and apologize for the inconvenience caused. If you encounter any further trouble in relation to the payouts file, please reach out to your technical account manager for further assistance.

Posted Aug 18, 2020 - 09:55 CEST

Monitoring

Payouts file are sent to affected NL merchants. We are further monitoring the service. We thank you for your patience and apologize for the inconvenience caused.

Posted Aug 17, 2020 - 17:40 CEST

Identified

Some merchants in the Netherlands are currently experiencing delay for their payouts file for Thursday 2020-08-13. The payouts will be executed on Monday 2020-08-17. We apologize for the inconvenience caused.

Posted Aug 14, 2020 - 12:07 CEST