Problems with phone lines in Sweden and Finland

Incident Report for Klarna

Resolved

The root caused turned out to be a major malfunction with our provider. They have resolved the issue and service has been returned to norma.

Posted Jan 17, 2020 - 10:59 CET

Investigating

We are currently having issues with telephony and several of our phone lines in Sweden and Finland are unreachable. We are investigating the cause for this and working to resolve the situation as quickly as possible. We apologise for the inconvenience caused and ask that you kindly reach out to us via different channels for the duration.

Posted Jan 17, 2020 - 10:30 CET