Issue with BankID

Incident Report for Klarna

Resolved

The issue is resolved. We are back to normal operation.

Posted May 29, 2019 - 14:23 CEST

Monitoring

The service returned to normal. We will continue monitoring the system.

Posted May 29, 2019 - 11:07 CEST

Update

We are continuing to investigate this issue.

Posted May 29, 2019 - 10:21 CEST

Investigating

We are currently experiencing issue with BankID in Norway and Sweden. User authentication can get timeout or canceled. Our engineering team is working on the issue. We are sorry for the interruption.

Posted May 29, 2019 - 10:08 CEST