Klarna App degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Jan 01, 2022 - 03:24 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 01, 2022 - 03:14 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 01, 2022 - 03:07 CET

Update

The degradation rate has increased to 99%. We are continuing to investigate the issue.

Posted Jan 01, 2022 - 02:36 CET

Investigating

We are currently experiencing a 50% degradation with creation of one time cards in Klarna App in the US region since 01:47. We are working to restore the service as soon as possible. Thank you for your patience

Posted Jan 01, 2022 - 02:25 CET

This incident affected: Klarna App (North America).