Issue with acceptance rate for instore solution

Incident Report for Klarna

Resolved

We can confirm, the failing calls, and with them the lower acceptance rate, have had their origin in performance issues with the respective credit bureau.
Now, we are back to normal and apologize for any inconveniences.

Posted Jul 08, 2019 - 11:21 CEST

Update

We are still investigating indications of lower acceptance rates for the UK market.

Posted Jul 08, 2019 - 10:24 CEST

Update

We are continuing to investigate this issue.

Posted Jul 07, 2019 - 22:36 CEST

Investigating

We are currently investigating indications of lower acceptance rates for the UK market.

Posted Jul 07, 2019 - 22:31 CEST