Klarna purchase API degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted May 27, 2024 - 18:15 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2024 - 16:19 CEST

Investigating

We are currently experiencing issues with Klarna purchase API and Klarna App in all Europe markets. We are working to restore the service as soon as possible. Thank you for your patience.

The issue started at 14:37 and was resolved 15:47.

Posted May 27, 2024 - 15:42 CEST

This incident affected: Purchase API (Europe) and Klarna App (Europe).