API degradation for Klarna Payments and Klarna app in the US

Incident Report for Klarna

Resolved

This incident has been resolved. We apologize for the inconvenience.

Posted Oct 12, 2021 - 22:48 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2021 - 22:14 CEST

Update

We are seeing recovery in all impacted services

Posted Oct 12, 2021 - 21:45 CEST

Identified

The issue has been identified and we are working on a fix

Posted Oct 12, 2021 - 21:39 CEST

Investigating

We are experiencing API degradation in Klarna APP and Klarna payments in the US.

Posted Oct 12, 2021 - 20:50 CEST

This incident affected: Klarna App, Klarna Payments (KP), and Customer Service.