Settlements reports currently unavailable for EU merchants

Incident Report for Klarna

Resolved

We have verified that EU merchants are now able to download settlement reports from the Merchant Portal.

Posted Sep 22, 2020 - 10:23 CEST

Identified

Merchants based in the EU are currently unable to download their settlement reports from the Merchant Portal. We have identified the cause of this problem are we are working to resolve it as soon as possible. We apologize for any inconvenience caused during this time.

Posted Sep 22, 2020 - 10:08 CEST