Sweden BankID sign-in degradation on Hosted Payment Page

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Apr 13, 2023 - 17:21 CEST

Investigating

For merchants with Klarna Hosted Payment Page integration in Sweden, we are experiencing a 27% degradation in Klarna sign-in via BankID authentication for customers using Chrome on Android. We’re working on fixing the performance problem. Thank you for your patience.

Posted Apr 12, 2023 - 20:22 CEST

This incident affected: Purchase API (Europe).