Merchant Settlement report degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Nov 18, 2025 - 17:13 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2025 - 17:03 CET

Investigating

We are currently experiencing a degradation of the settlement API Europe since 15:00 CET. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Nov 18, 2025 - 16:50 CET

This incident affected: Merchant Operations (Europe).