Klarna purchase API degradation

Incident Report for Klarna

Resolved

Every system is fully operational and the issue is now considered resolved
Posted Nov 26, 2024 - 10:58 CET

Monitoring

We will be monitoring the situation, currently all systems are operational.
Posted Nov 25, 2024 - 20:07 CET

Update

We are seeing recovery but we are still investigating the issue and will continue monitoring this issue closely.
Posted Nov 25, 2024 - 15:55 CET

Update

We are continuing to investigate this issue.
Posted Nov 25, 2024 - 15:29 CET

Update

Issue resurfaced - We are continuing to investigate this issue.
Posted Nov 25, 2024 - 15:26 CET

Update

Issue has been resolved. We are back to Normal.
Posted Nov 25, 2024 - 14:07 CET

Investigating

We have experienced issues with Klarna purchase API in EU. Traffic is back and we are closely monitoring the service before considering the issue fully mitigated. Thank you for your patience.
Posted Nov 25, 2024 - 14:02 CET
This incident affected: Purchase API (Europe) and Klarna App (Europe).