Settlement report delivery to SFTP is delayed

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Oct 21, 2021 - 16:08 CEST

Update

We are continuing to investigate this issue.

Posted Oct 21, 2021 - 14:06 CEST

Update

We are continuing to investigate this issue.

Posted Oct 21, 2021 - 12:58 CEST

Investigating

Merchants can still access their settlement reports via the merchant portal and api. Custom report generation will also be delayed.

Posted Oct 21, 2021 - 11:26 CEST