Disruption to KPM and KCO V2

Incident Report for Klarna

Resolved

After a period of monitoring, we have verified that KPM and KCO V2 remain functional and that normal service is restored. We apologize for any disruption caused during this incident.

Posted Jun 08, 2020 - 15:45 CEST

Monitoring

We are aware that merchants using Klarna Payment Methods (KPM) were unable to process any requests between 14:40 - 14:45 (CEST) earlier today. Additionally, merchants using Klarna Checkout (KCO) V2 were unable to perform any order management operations during this time. We have observed that normal request rates have resumed and we are monitoring the situation to verify that the problem no longer occurs.

Posted Jun 08, 2020 - 15:17 CEST