Consumers in the US may experience delays logging into Klarna App or authenticating purchases over SMS
Incident Report for Klarna
This incident has been resolved.
Posted May 18, 2023 - 21:27 CEST
We are continuing to investigate this issue.
Posted May 18, 2023 - 21:27 CEST
Due to a delayed message delivery on the carrier side, login and purchase authentication using SMS one-time passwords is currently degraded. Existing consumers can log in to the Klarna app using email.
Posted May 18, 2023 - 20:32 CEST
This incident affected: Purchase API (North America) and Klarna App (North America).