Customer support chat degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Jan 13, 2023 - 14:03 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 13, 2023 - 14:02 CET

Investigating

We are currently experiencing issues with reaching support via chat in EU region. Please use mail/phone as an alternative to reach us for support. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Jan 13, 2023 - 12:21 CET

This incident affected: Support (Europe).