BankID sign-in degradation in Norway

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Oct 12, 2026 - 16:02 CEST

Monitoring

A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.

Posted Oct 12, 2026 - 14:05 CEST

Investigating

We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.

Posted Oct 12, 2026 - 13:45 CEST

This incident affected: Sign-in (Europe).