Authentication problems for users with Norwegian BankID

Incident Report for Klarna

Resolved

This has now been resolved and Norwegian Bank ID are reporting everything works.

Posted Mar 19, 2020 - 14:39 CET

Identified

According to BankID the issue has been identified and fixed for most Norwegian users but some may still have problems.

Posted Mar 19, 2020 - 12:32 CET

Investigating

Due to an external issue with BankID, some customers in Norway are currently unable to login to the Klarna app or authenticate purchases. For more information on the status of the BankID service in Norway, please visit https://www.bankid.no/status/

Posted Mar 19, 2020 - 11:43 CET