Merchant support chat and phone degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Sep 06, 2023 - 13:12 CEST

Update

We are continuing with the investigation, situation has improved slightly. Thank you for your patience.

Posted Sep 05, 2023 - 13:51 CEST

Investigating

We are currently experiencing issues with merchant support via chat and phone in Sweden and Denmark. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Sep 04, 2023 - 09:43 CEST

This incident affected: Support (Europe).