Sign-in and purchase disruption for BankID in Sweden

Incident Report for Klarna

Resolved

Between 18:30 and 19:00 CEST (16:30–17:00 UTC) on October 9, 2026, some customers in Sweden were unable to use BankID to log in to the Klarna app or to complete purchases that required BankID authentication. Some card payments that needed 3D Secure authentication also failed during this time.The issue has been resolved and the service is operating normally. We apologize for the inconvenience.

Posted Oct 09, 2026 - 18:30 CEST