Merchant Operations degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Aug 21, 2025 - 14:41 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 14, 2025 - 16:23 CEST

Investigating

We’re currently experiencing an issue affecting the “capture orders created with a customer token” operation in the EU. Our team is working to restore the service as quickly as possible. Thank you for your patience. This should be Start 8:00 End 9:00.

Posted Aug 14, 2025 - 15:50 CEST

This incident affected: Merchant Operations (Europe).