Login problems for Norwegian customers

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Aug 28, 2019 - 07:46 CEST

Update

We are continuing to investigate this issue.

Posted Aug 28, 2019 - 07:46 CEST

Investigating

There is currently an issue with Norwegian BankID that causes some of our Norwegian customers to be unable to log in to the Klarna app. BankID are aware of the problem and working on a resolution.

Posted Aug 27, 2019 - 23:43 CEST