Consumers using Rabobank in the Netherlands are unable to initiate direct bank transfers through the iDEAL platform due to Rabobank service unavailability.

Incident Report for Klarna

Resolved

This incident has been resolved.
Posted Jan 01, 2022 - 19:01 CET

Monitoring

We are seeing an improvement with Rabobank through iDeal, and are continuing to monitor the situation.
Posted Jan 01, 2022 - 18:34 CET

Investigating

40% of consumers in the NL region are currently unable to initial direct bank transfers through the iDeal platform due to Rabobank service unavailability since 17:00 CET. iDeal confirms the outage. See https://availability.ideal.nl/. We are monitoring.
Posted Jan 01, 2022 - 17:38 CET
This incident affected: Purchase API (Europe).
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