Klarna Open Banking degradation for Chase customers in the US

Incident Report for Klarna

Resolved

This incident has been mitigated.
Posted Aug 05, 2022 - 11:15 CEST

Update

We are working on a solution and negotiating with our external provider to continue using Chase's connection.
Posted May 12, 2022 - 14:09 CEST

Identified

The issue is only affecting customers using Chase. We are working to restore the service as soon as possible.
Posted Mar 29, 2022 - 08:54 CEST

Update

We are continuing to investigate this issue.
Posted Mar 25, 2022 - 14:16 CET

Investigating

We are currently experiencing issues with Klarna open banking in the US. We are working to restore the service as soon as possible. Thank you for your patience.
Posted Mar 25, 2022 - 14:06 CET
This incident affected: Klarna Bank Account (Europe) and Open Banking (Europe, North America).
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