Issue with settlement reports generation

Incident Report for Klarna

Resolved

The issue is resolved. We are back to normal operation.

Posted Oct 16, 2019 - 15:02 CEST

Monitoring

The service returned to normal. We will continue monitoring the system.

Posted Oct 15, 2019 - 11:19 CEST

Investigating

We are currently experiencing issue with our settlement reports generation process. Merchants using MFT for settlement reports may not be able to get the report on time. Our engineering team is investigating the root cause. We will update you as soon as possible and we are sorry about the inconvenience.

Posted Sep 26, 2019 - 15:52 CEST