Planned maintenance: Support chat in Europe, Asia Pacific, and the US

Scheduled for Oct 5, 07:00 - 14:00 CEST

Scheduled

On 5 October, support chat in the Klarna app may briefly fail to send or load messages during regional maintenance:
Europe: approximately 07:30 CEST
Asia Pacific: approximately 09:00 CEST
US: approximately 13:00 CEST

Each interruption is expected to last about 15 seconds. Connections should recover automatically; please retry any message that fails. A brief loading interruption may also occur about 30 minutes before each regional failover.

We apologize for any inconvenience this may cause.

Posted Oct 02, 2026 - 10:32 CEST

This scheduled maintenance affects: Customer Service (Europe, North America, Asia Pacific).