Temporary Disruption in Purchase API in Europe

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Mar 12, 2025 - 00:03 CET

Investigating

Between 21:05 and 21:37 CET, merchants in Europe may have experienced failed or delayed API responses when processing transactions via Klarna’s Purchase API. Impact: Some transactions may have failed or been delayed during the affected window. Merchants relying on the Purchase API may have seen increased error rates. No further impact is expected, and all services have been fully restored.

Posted Mar 11, 2025 - 21:57 CET

This incident affected: Purchase API (Europe) and Klarna App (Europe).