Customers might have been charged multiple times for direct debit
Incident
Report for Klarna
Resolved
The issue is resolved. We are back to normal operation.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We have identified all the faulty transactions and working on refunding the affected customers. We are sorry for the interruption.
Identified
We had incident on 22nd May regarding customers being charged multiple times. The error was stopped already. We are working on the refund for affected customers.