Merchant Portal unavailable in the EU

Incident Report for Klarna

Resolved

Following a period of monitoring, we have verified that the Merchant Portal is operational. We apologize for the inconvenience caused during this time.

Posted Apr 21, 2020 - 10:49 CEST

Monitoring

We have verified that it is now possible to login to the Merchant Portal again and we are continuing to monitor the service.

Posted Apr 21, 2020 - 10:20 CEST

Investigating

Merchants in the EU are currently unable to login to the Merchant Portal. We are investigating the issue and apologize for the inconvenience caused. We will provide further updates as soon as possible.

Posted Apr 21, 2020 - 09:47 CEST