BillPay Order Management calls could be rejected

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Nov 22, 2019 - 11:38 CET

Update

We are still working on bringing all orders in a consistent state.

Posted Nov 21, 2019 - 10:35 CET

Update

We are continuing to investigate this issue.

Posted Nov 20, 2019 - 11:29 CET

Update

Annotation: It might not be possible to activate or update the affected orders.

Posted Nov 20, 2019 - 11:29 CET

Investigating

Merchants in the DACH region might be affected by rejected order management calls due to a technical problem. Our engineers are investigating the issue and we apologies for the inconvenience caused. We will provide further updates as soon as possible.

Posted Nov 20, 2019 - 11:24 CET