Payment Notifications and Order Updates issue

Incident Report for Klarna

Resolved

This incident has been resolved.
Posted May 07, 2026 - 18:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2026 - 15:59 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2026 - 15:59 CEST

Investigating

We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience
Posted May 07, 2026 - 10:14 CEST
This incident affected: Payments in the App (Europe).
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